Commercial disclosure

Seller

anoni team

Representative

Yuki Yamagishi

Address

Yamato Building 405, 1-6-16 Kanda-Izumicho, Chiyoda-ku, Tokyo 101-0024, Japan

Contact

Please use the contact form.
If you request information required for a transaction or the service, we will disclose items such as a telephone number without delay.

Site URL

System requirements

Internet connection

An internet connection is required to use the service.

Browser

Recommended: the latest Google Chrome, Safari, or Microsoft Edge.

PWA (Progressive Web App)

Add this site to your home screen to use it like an app.

Devices

Smartphones, tablets, and computers

Prices

Prices shown on each page. The main prices are:

  • Pro plan: ¥880 per month
  • X connection option: ¥500 per month. Available on Free or Pro
  • Extra chat ticket (Pro only): ¥150 each

Prices are in yen. Checkout converts the charge into your local currency. After a currency is used, later charges stay in that currency.

See Plans and the X connection option for details.

Charges other than the product price

Internet access fees and other communication costs are your responsibility.

Payment method

Credit card via Stripe
Accepted brands include Visa, Mastercard, American Express, and JCB.

When you are charged

Card payments are processed immediately when you place the order.
Subscriptions (the Pro plan and paid options) renew automatically on each renewal date. They are separate contracts and are billed separately.

Delivery

You can use the service as soon as payment is complete.

Refunds and exchanges

Refunds or exchanges at your request

We do not generally accept refunds or returns after payment is complete.

If the service is defective

If the service has a defect, contact us through the contact form. We will review the situation and respond appropriately.

Canceling a subscription

You can cancel the Pro plan or a paid option at any time. After cancellation, that contract is not charged on or after the next renewal date.
See plan changes and cancellation for details.

This notice is provided under Article 11 of the Act on Specified Commercial Transactions.

anoni